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Microsoft Dynamics CRM

hostedexcahngeFrom first customer contact to after-sales service, Microsoft Dynamics Customer Relationship Management provides web-enabled customer-relationship management solutions to automate day-to-day tasks for sales, customer service, field service, call centre and marketing professionals. Strengthen your customer loyalty, and empower your sales, marketing and customer-service teams to work together to shorten sales cycles and increase revenue.

By using Microsoft Dynamics CRM you will be able to:

  • Enhance your productivity
  • Full Outlook integration
  • Secure anywhere access
  • Role based user access and security
  • Single password when used with Exchange & SharePoint
  • Mail Merge with Word
  • Custom views based on user role
  • Streamline business processes
  • Easy to use Workflows
  • Built in processes to speed up simple tasks
  • Single view of Customer
  • User based activity reporting
  • Use Microsoft CRM accelerators
  • Powerful reporting wizard
  • Useful built-in reports
  • Easy to import/export data
  • Dynamic data linking to Excel
  • Create live dashboards using SharePoint service

Support is provided by our team of Microsoft certified remote engineers. A fast, friendly and professional support service is only ever a phone call away. We recommend you talk with one of our team about what is involved in acquiring a new business application, which solution best fits your requirements and how Microsoft Dynamics CRM can contribute to the success

For more information call TNS NOW on 0117 379 0500
or email

Telecom Network Services Ltd, 3 Long Thorn, Backwell, Bristol, BS48 3GZ Reg No. 4447539

TNS - Telecoms