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Networks and IT

tnshomeserversSupport

User Support
TNS' PC and Mac support service, providing unlimited access to our specialist team every business day. Utilising the latest in remote desktop control for fast fault diagnosis and repair we are here to help with all your IT issues and provide support on all Microsoft office products when you are in or out of the office.

  • Unlimited access to our specialist team
  • Immediate support wherever you are
  • User Support, Advice & Training
  • PC/MAC diagnosis & Repair
  • Outstanding Support
  • Microsoft Certified Professionals

Server Support
TNS’ Server support service provides unlimited access to our specialist team every business day. Utilising the latest in remote desktop control for fast fault diagnosis and repair we are here to help with all your server issues and provide support on all Microsoft Server products.

  • Unlimited access to our specialist team
  • Dedicated Server Team.
  • Proactive Server Management
  • 24/7 remote monitoring
  • Backup Management
  • Outstanding Support
  • Microsoft Certified Professionals

Connectivity
TNS’ Remote management diagnosis and repair service provides unlimited access to our specialist team every business day. Providing a complete firewall, security and access service keeping you protected from malicious threats.

  • Secure Wireless
  • Firewall management
  • VPN Configuration
  • DHCP, DNS, NAT, PAT

RESCUE
Immediate Online Help Now...

Is your PC slowing you down? No support contract in place? Would you like someone to fix it?

TNS PC rescue is a single use remote support service delivered by our expert team of non-technical speaking techies!!

Experience has shown that in 98% of cases we can resolve your issue using our remote software... so hook up to us, put the kettle on and sit back whilst one of the team takes away your nightmare.

For only £25* we can resolve your issue now... Call now on 0845 026 8677 and speak with an agent.

Once you have used this service and you feel that a monthly unlimited subscription to our help desk is for you, we will refund this session and start to support your businesses day-to-day IT needs immediately.

We are not just here for emergencies but to help you do a mail merge or calculations in a spread sheet. Just about anything you want to know about IT we can help you with, don’t struggle along blindly, just ask it’s all part of the service...

* subject to 30 min time limit unless otherwise agreed.

Onsite Services

Site Support - Businesses require onsite services and support, we provide the following services to ensure your business IT is operating at its optimal efficiency:-

Installations - New installations or additional points are all catered for using TNS' professional engineers ensuring a timely install to the high standards expected by our customers.

Server Design - Not all solutions can or should be provided in the hosted arena, typically the cost of resilient connectivity far out ways the cost and flexibility of constructing an onsite solution, and often the best solution is a combination of onsite and cloud services. Our team of server system solution designers are here to help create the perfect solution for your business requirements.

Disaster Recovery - What would happen to your business if disaster struck and the office was flooded,TNS can consult on how to manage a disaster for your IT and telecoms ensuring business continuity at all times.

Hardware Supply - We provide and source all areas of IT hardware to suit your needs, as we are not tied to single suppliers and constantly review the emerging technologies. We are able to design and source the correct hardware solution for your business requirements.

For more information call TNS NOW on 0117 379 0500
or email info@telecomns.co.uk

Telecom Network Services Ltd, 3 Long Thorn, Backwell, Bristol, BS48 3GZ Reg No. 4447539

TNS - Telecoms

Testimonials

"Your call rates are excellent. From time to time we are approached by other call providers who promise to make us savings. When we show them your bills they always say there is no saving to be made as your rates are so good!"

E.Bell, Bursar, Brigidine School, Windsor.